We have extended our return policy during the Christmas period. For items purchased from November 15, 2024, we will accept returns until January 15, 2025. 

No, we currently do not offer gift wrapping.

Please return the current order free of charge and place a new order.

Currently, there are no GANT stores operating in the US. Our main focus is on launching our e-com site where customers can explore and shop the GANT world online.

We have just reopened in the US and are excited to launch our e-com site to begin with. As the brand grows, we will consider opening physical stores in the future based on customer demands and business needs

At the moment, our customer service department operates online only. This allows us to answer any queries in the most efficient and timely manner. You can contact us directly at customer-service@gant.com.

Your advantages are

• Creation of an address book/ several addresses can be saved
• View your orders
• Address data is transferred to new orders/ can be selected if more than one address is saved
• Promotions are stored in the customer account and can be selected
• Newsletter customers can find their birthday voucher in the customer account

Have you created a customer account with GANT?

If you have only just created your customer account, please check whether you have received our verification e-mail (it may have landed in your spam folder). Only then will your customer account be activated and usable.

Please contact our customer service if you have not received our verification e-mail.

Click on My GANT and then on Forgot password. Now enter your e-mail address. You will then receive an e-mail with further information.

Please contact our customer service if you do not receive our e-mail.

It's that simple:

• log in to your customer account under MY GANT
• click on Profile
• click on Change password under Current password
• enter your current password
• use a new password with at least 8 characters.
• if you have forgotten your current password, use the forgotten password function

Please contact our customer service if you have any questions.

It's that simple:

• log in to your customer account under MY GANT
• click on Profile

Now you can change all your personal data.

We accept Visa, Mastercard, Diners, Discovery, Amex, Maestro, JCB, Electron, PayPal, PayPal Express, Apple Pay, Google Pay and payment by installments via Klarna.

Unfortunately it is not possible to cancel orders, however we do offer free returns. For the returns process, please refer to our returns page.

Unfortunately we are unable to amend items once an order has been placed.

Unfortunately, it is not possible to amend an address on an order.

You can track your order via the tracking portal www.tracking.eshopworld.com.