FAQ Membership

Membership is open to anyone who is 16 years of age or older.

No, the membership is entirely free.

You can become a member online at gant.co.uk/register, in our stores, including our outlets or by contacting customer service.

As a member you will be treated to exclusive promotions, points and bonus discounts and other member rewards. Click here to view all benefits.

If you become a member in-store you need to request a new password on our site by clicking on My GANT and then on the link "Member from the store and signing in for the first time”. This generates an email with a link to a page where you select a new password. While you are logged in you unlock your benefits as you shop, view your member rewards and much more. On the site you can also edit your details and select what sort of communication you want to receive from GANT.

You retain your membership as long as you are an active customer. You can terminate your membership at any time. Information regarding your purchases is removed after 36 months.

You can terminate your membership at any time by contacting customer service. Your membership automatically expires when you do not register a membership purchase for 36 months.

GANT follows EU law and recommendations related to the handling of personal information and other data. For full details of our terms and conditions, click here. When you become a member of GANT, you accept our membership terms and conditions, and you will be informed of any changes to them.

Log in to gant.co.uk and select which mailings you want under "Communication preferences". You can also drop in to one of our stores and ask staff for help, or contact uk.customerservice@gant.com. If you shop at gant.co.uk, you will, however, always receive information about your order via email.

Read about specific terms and conditions under respective offers.

As a member of GANT UK, you also have the option of extending your membership to include other countries. At present, this means that you can extend your membership to Sweden, and can earn points for purchases made there. To become a GANT member in Sweden, you need to accept the terms and conditions that apply to purchases made in stores in Sweden and at gant.se. Membership purchases made in other markets earn points that count towards your overall membership level. This means that if you are, for example, Platinum Level in the UK, you will automatically become Platinum Level in Sweden. You will also be able to take advantage of membership offers in Sweden if you extend your membership there. Bonuses are managed locally by country markets, so bonuses can only be used in country markets where they have been issued.